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Social Sciences
The mediating role of employee loyalty and job engagement relationship between job satisfaction and intention to leave among bank employees in Mongolia
Altanchimeg Zanabazar, Gerelt-od Uvgunkhuu, Sarantuya Jigjiddorj, Chimedtsogzol Yondon
1118-1127
Abstract View : 1699
Download :1139
10.53894/ijirss.v7i3.3086
Social Sciences
Role of artificial intelligence chatbot marketing in enhancing customer satisfaction and loyalty in digital shopping experiences
Abdullah Ali Alsadoun, Asem Nasser Alnasser
1902-1909
Abstract View : 3360
Download :2750
10.53894/ijirss.v8i1.4826
Social Sciences
Customer loyalty in the age of AI: A comprehensive study on the mediating effect of satisfaction in digital banking
Mohd Arif Hussain, Sudha Vemaraju, Apeksha Garg
1957-1971
Abstract View : 675
Download :632
10.53894/ijirss.v8i4.8279
Social Sciences
Modeling of learning motivation, satisfaction and loyalty among university students
Jariya Seksan, Jinda Kongcharoen, Wichuta Sae-jie, Pattaraporn Warintarawej, Supattra...
1387-1397
Abstract View : 316
Download :280
10.53894/ijirss.v8i6.9925
Attachment and commitment of fans to their sports team: Modelling loyalty Behavior
Yazid Ben Azouz, Dorsaf Dellech, Mohsen Debabi
2555-2569
Abstract View : 1161
Download :1507
10.53894/ijirss.v8i3.7052
Social Sciences
Study on relationship between responsible supply chain management of fresh food E-commerce platforms in China and customer loyalty
XiaoHua Ke, Saichon Pinmanee
3187-3202
Abstract View : 257
Download :174
10.53894/ijirss.v8i6.10312
Social Sciences
Assessing the mediating role of customer trust in the effect of customer relationship management and customer loyalty: Evidence from creative economy
Santi Santi, Nandan Limakrisna, Agus Setyo Pranowo
2155-2165
Abstract View : 589
Download :399
10.53894/ijirss.v8i4.8353
Social Sciences
Minibuses during rush hour and impact on Peruvian Andean university loyalty
Cesar Hernan Norabuena-Mendoza, Eva Delfina Zarzosa-Marquez, Carlos Humberto Chunga-Anton,...
1562-1571
Abstract View : 332
Download :267
10.53894/ijirss.v8i1.4702
The influence of customer personalization on customer satisfaction, engagement, and loyalty Indonesian E-commerce in the digital age
Ayun Maduwinarti, Nugraha Kusbianto, I.G.N. Andhika Mahendra
1904-1914
Abstract View : 1751
Download :2001
10.53894/ijirss.v8i3.6900
Social Sciences
Destination authenticity: Investigating the mediating role of tourist satisfaction and loyalty
Yuni Candra, Yasri Yasri, Abror Abror
2447-2455
Abstract View : 1159
Download :1428
10.53894/ijirss.v8i1.5002
Direct and Indirect Effects of Customer Engagement and Brand Trust on Loyalty Through Purchase Decisions: An Empirical Study on Fashion Product Customers in Indonesia
Teddy Oswari
2961-2971
Abstract View : 829
Download :534
10.53894/ijirss.v8i3.7120
Social Sciences
Impact of desired gift, social value, processed believed, and pleasure donation on loyalty through satisfaction
Diah Yulisetiarini, Yuliatin Azizah, Ika Barokah Suryaningsih, Handriyono, Diana...
2320-2330
Abstract View : 503
Download :449
10.53894/ijirss.v8i1.4957
Social Sciences
E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce
Joumana A Younis, Hameed Al-Shammari, Hussin Jose Hejase, Mazen Massoud, Ale Jose Hejase
978-996
Abstract View : 2141
Download :1449
10.53894/ijirss.v7i3.2987
Building customer loyalty through brand trust, service quality, and satisfaction in religious tourism
Zaskia Ardhani, Rohwiyati Rohwiyati, Tulus Haryono, Boge Triatmanto, Harianto Respati
2065-2076
Abstract View : 790
Download :609
10.53894/ijirss.v8i3.6944
Social Sciences
Determinants of employee loyalty of company A: A delphi study
Annie Wang Pei Ling, Stephen Vadivel, Sharmila Devi Ramachandaran, Tan Zu Yi, Urvesh Chaudhery
2097-2114
Abstract View : 595
Download :1589
10.53894/ijirss.v8i5.9432
Social Sciences
The influence of service quality, network Enom 2.0, and customer satisfaction on Telkomsel customer loyalty: A study in the Papua-Maluku area
Heri Aji Setiawan, Maria Apsari Sugiat, Anton Mulyono Azis
1678-1688
Abstract View : 323
Download :222
10.53894/ijirss.v8i4.8210
Social Sciences
Bolstering the moderating role of consumer perception on brand activism and consumer loyalty
Adenola Adebisi Temitope, Onayemi Oluwakemi Oluwafunmilayo, Aremu Fisayo Joseph, Aikomo...
407-420
Abstract View : 821
Download :633
10.53894/ijirss.v8i1.4173
Mapping review on the study of brand loyalty in the sports industry
Ruby Lorena Carrillo Barbosa, Alfredo Guzmán Rincón, Nestor Ordoñez Saavedra
3483-3493
Abstract View : 431
Download :977
10.53894/ijirss.v8i2.6042
Social Sciences
Assessing the role of perceived quality and brand elements in shaping Indian consumers' purchase intentions for cosmetic skincare products
Sudhakar Madhavedi, Ramakrishna Prasad Y, Wong Chee Hoo, Usep Suhud, Allan Mamoon
2634-2645
Abstract View : 2266
Download :2186
10.53894/ijirss.v8i1.5037
Social Sciences
Unveiling the moderating effect of cultural context on sustainability practices in retail: A mediation model of customer experience
Venkataramana Karri, Srinu Edubilli, Gopal Krishna Sanapala, Sakala Santhosh Kumar, Dinoy...
2109-2120
Abstract View : 566
Download :436
10.53894/ijirss.v8i1.4902
Social Sciences
A bibliometric analysis of customer loyalty factors in streaming commerce utilizing VOS viewer and R Studio
Yusong Gao, Norkhazzaina binti Salahuddin
4725-4737
Abstract View : 557
Download :536
10.53894/ijirss.v8i3.7593
Social Sciences
Hedonic value and its influence on consumers: Systematic literature review
Asih Kurnianingsih, Hendy Tannady, Rhian Indradewa, Regina.Deka Sofia
1536-1542
Abstract View : 1226
Download :1240
10.53894/ijirss.v8i5.9175
Social Sciences
Consequences of Retail Checkout Crowding on Perceived Emotional Discomfort and Switching Intentions
Vinish P, Prakash Pinto, Iqbal Thonse Hawaldar
134-144
Abstract View : 1265
Download :1057
10.53894/ijirss.v5i2.443
Social Sciences
Enhancing consumer purchasing behavior in café businesses through digital marketing capabilities: Insights from Northeastern, Thailand
Jindarat Peemanee, Thanawat Thongthip, Sarinthree Udchachone, Ing-orn Tanphan
511-520
Abstract View : 432
Download :298
10.53894/ijirss.v8i6.9640
Social Sciences
Green marketing and sustainable consumer behavior in Jordan: Advancing SDGs through localized strategies and environmental awareness
Hanadi Salhab, Salim Mohammad Khanfar, Laith T Khrais, Munif Zoubi, Amer Morshed
533-542
Abstract View : 1696
Download :715
10.53894/ijirss.v8i1.4400
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