The role of blockchain technology in advancing supply chain innovation: A descriptive-analytical study

Abstract

This study aims to explore the role of blockchain technology in enhancing supply chain quality by examining key aspects such as security, transparency, decentralization, and trust within the context of the Egyptian Customs Authority. A descriptive analytical approach was employed, with a sample of 300 employees selected using stratified random sampling to represent various departments, including operations, logistics, and IT. Data was collected through structured surveys and analyzed using Structural Equation Modeling (SEM) and Confirmatory Factor Analysis (CFA). The results indicate that transparency and decentralization are the most influential factors in improving supply chain performance. Security significantly enhances efficiency, while trust positively impacts efficiency and cost reduction. However, security and trust did not show a significant effect on timeliness. Blockchain technology enhances supply chain operations by increasing transparency and decentralization, leading to improved efficiency and cost-effectiveness. These findings underline the potential of blockchain to revolutionize supply chain management. The study provides valuable insights for managers, policymakers, and researchers looking to implement blockchain in supply chains to secure competitive advantages and drive innovation.