Cross cultural adaptation on cooperative performance measurement

Abstract

This research aims to develop a cooperative performance measurement for cross-cultural adaptation in Indonesian organization. It consists of adapted measurement, initial translation, translation synthesis, back-to-back translation, expert reviews, and pilot test. Organizational performance measurement was adapted in the current research. This research used three cooperative experts (academicians, cooperative boards, and government authorities) who duly reviewed the adaptation. A total of 35 cooperative boards participated in the pilot test to ensure measurement reliability. In the current research, the cooperative performance measurement consists of financial and non-financial performance. Financial performance focused on measuring performance in the sales context, return on sales, return on equity, and venture capital. While non-financial performance includes new product introductions, product quality, the total number of cooperative members, the efficiency of product or service marketing strategies , increased company value, and technical advancements. The finding indicates all items of this research were reliable and valid to measure performance of cooperative organization. A cooperative organization is pivotal for the social welfare of its members because it is the cornerstone of national economic progress. Therefore, financial and non-financial performance were appropriately assessed to evaluate cooperative organization performance. Moreover, practitioners and researchers are able to improve the performance of cooperative organization as a whole through financial and non-financial performance.