Diversity and inclusion: A strong foundation for learning agility and culture fit in enhancing a successful employee experience through performance recognition

Abstract

This study examines the role of Diversity and Inclusion (DI) in supporting Learning Agility (LA) and Culture Fit (CF), as well as their influence on Employee Experience (EE) and Performance Recognition (PR) within organizations in Malang. The research gap lies in the limited number of empirical studies on the implementation of DI in local contexts, while most of the existing literature predominantly focuses on large corporations. Accordingly, this study is expected to provide practical contributions for organizations in fostering an inclusive work culture, enhancing the quality of human resources, and promoting both employee performance and satisfaction. The findings of the study reveal several key relationships among the examined variables. First, Culture Fit is found to have a significant influence on Performance Recognition. Second, Diversity and Inclusion significantly influence Culture Fit, while also exerting a positive effect on Employee Experience and Performance Recognition. Furthermore, Employee Experience demonstrates a significant effect on Performance Recognition. Third, Learning Agility is shown to influence both Culture Fit and Employee Experience, although it does not directly affect Performance Recognition. However, the analysis also uncovers several indirect effects: Diversity and Inclusion influence Performance Recognition through Culture Fit, Learning Agility influences Performance Recognition through Culture Fit, Diversity and Inclusion influence Performance Recognition through Employee Experience, and Learning Agility influences Performance Recognition through Employee Experience. Overall, this research makes a substantial contribution to the advancement of human resource management theory and practice, particularly in relation to the implementation of Diversity and Inclusion and the development of Learning Agility within organizations. By integrating these elements, this study emphasizes the importance of a comprehensive approach to achieving organizational goals more efficiently while remaining responsive to the needs and expectations of individuals in the workplace.