SHAHIDI, S. . Comparing the effectiveness of conventional and Kano model questionnaire for gathering requirement of online bus reservation system. International Journal of Innovative Research and Scientific Studies, [S. l.], v. 3, n. 1, p. 27–32, 2020. DOI: 10.53894/ijirss.v3i1.30. Disponível em: https://ijirss.com/index.php/ijirss/article/view/30. Acesso em: 29 mar. 2024.