Younis, J. A., Al-Shammari, H. ., Hejase, H. J. ., Massoud, M. ., & Hejase, A. J. . (2024). E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce. International Journal of Innovative Research and Scientific Studies, 7(3), 978–996. https://doi.org/10.53894/ijirss.v7i3.2987