Computerized exams use in enhancing the credibility of the education system

Abstract

This paper aims to identify the role of computerized exams in enhancing the credibility of the education system from Al-Zaytoonah University of Jordan students’ perspectives. The research methodology uses descriptive survey research. The research also includes designing a 28-item questionnaire as a research instrument distributed over three areas and an interview form used to conduct interviews with 53 students included in the research population. The findings indicate that computerized exams have high trust and credibility among university students and receive high acceptance and preference. The results indicate statistically significant differences at a level of less than 0.05 for the overall variables depending on the gender variable in favor of males with a t-value of 4.01 and a significance level of 0.00. The article concludes by supporting the expansion of computerized exams especially those that show the results immediately in assessing students’ academic performance and achievement  as it provides a sense of confidence in the integrity and transparency of the test and enhances the credibility of the educational system. Another recommendation is developing modern and more effective software and computerized exam methods capable of measuring the largest possible number of skills and knowledge to encourage students and teachers to move toward this type of test.